The education industry fascinates me—both as a workforce strategist and a mother of two daughters navigating the school system. Right now, it’s at a critical crossroads: balancing long-standing traditions with the demands of a tech-driven future. Historically slow to change, education can no longer ignore the digital revolution reshaping our world.
On a personal note, my six-year-old daughter Indie who has dyslexia, is a testament to how technology can make a difference for learners of all ages. ChatGPT has made a big difference for her, helping her learn facts she used to struggle with and keep up with her peers without learning disabilities. It’s shown me that the right tools can benefit our kiddos—not just adults—by making knowledge accessible early on and providing crucial support during their formative years.
🚨This brings us to a crucial point:
Education workplaces must adapt—urgently. Here's why:
But truth be told, even AI companies don’t have a crystal ball to predict the jobs of the future. This ambiguity challenges educators to prepare students for roles we can’t predict. We need forward-thinking strategies to empower both teachers and students, fostering agility and lifelong learning.
And that’s where workforce transformation comes in: where education meets employment, understanding the difference between tasks and skills becomes crucial. Preparing today’s learners—both educators and students—for tomorrow’s dynamic roles is truly a race against time.
Education, much like the rest of the world, is undergoing a massive transformation fueled by technology and shifting expectations. In the next few years, major changes will shape how teachers teach, administrators run institutions, and students learn. Here’s what our data tells us:
In the spirit of teaching, here’s a lesson plan that can prepare teachers and students for these changes. We need to rethink the way we approach work at it’s core. If we start rethinking the philosophy behind this starting in the classroom, the impact would ripple far beyond individuals. It would shape the future businesses they work for and even transform society as a whole.
Here’s how I want you to think about the work being done in your institution and how it relates to automation and technological advances:
👉 Jobs are made up of tasks: Let’s take a teacher’s job as an example. It's not one big responsibility, but a collection of smaller tasks—like planning lessons, creating presentations, grading assignments, running workshops etc. Every job, no matter the field, is made up of many smaller tasks that need to be completed to “get the job done”.
👉 Tasks require skills to get done: To complete each task well, specific skills are needed. For example, grading assignments requires analytical skills to assess a student’s work fairly and consistently. Teaching a lesson involves communication skills to explain concepts clearly and engage students. Skills are the abilities or talents that make it possible to do these tasks successfully.
👉 AI can automate tasks (NOT SKILLS): This is the misconception. AI cannot automate your skills, therefore you will not be “automated out of the job” as people like to say. Some tasks, especially repetitive ones, can be handled by AI. Think about grading a multiple-choice quiz. AI can easily automate this, giving teachers back their time to do what they do best: invest in the personal development of their students. It’s like having a super-efficient assistant who needs clear instructions and still relies on human oversight.
👉 Skills are something only people bring to the table: This is the crucial point. Skills like creativity, empathy, critical thinking, and adaptability are unique to humans. AI can follow rules and analyze data, but it doesn’t think creatively or connect emotionally with students. That’s why the human touch remains irreplaceable. Teachers, for instance, bring the ability to understand a student’s struggles, inspire curiosity, and adapt lessons to different learning styles—things AI simply can’t replicate.
Why Understanding This Matters: Grasping the difference between tasks and skills isn’t just theoretical. It shapes how we prepare both students and educators for the future. As AI takes over more tasks, we need to focus on developing the skills that keep us uniquely human. In the education industry, this means administration must stay ahead, encouraging upskilling and learning new technologies while also honing those irreplaceable skills that make them effective educators. By doing so, they set an example for their students, who will need these same skills in a world full of AI-driven work.